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Sorry, I’m Not Sorry
“I’m sorry, you go first.” “I’m sorry, I need to grab something.” “Sorry, can I scoot by you?” How often do you start a statement with a quick, “I’m sorry…”? This Pantene ad hits home how overused the...
View ArticleStuffing Habits
“It takes 21 days to change a habit,” according to Maxwell Maltz – and I think he’s about right, give or take a week or two. But this past weekend we saw habit change at a high level happen in a couple...
View ArticleA New Level of Communicating Habits
Maxwell Maltz said it takes 21 days to change a habit. In training over 300,000 people over the last 30 years our company has found that to be precisely true (give or take a week or two!) Our...
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Decline of Eye Contact – And How You Can Correct It
“Just look me in the eye already!” Now that’s a great title from today’s Wall Street Journal article and interview with Sue Shellenbarger. (Great exposure! At the end of the day, the eye contact piece...
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